Mission Control

A Practice Ignition blog about accounting, professional services and technology.

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Clients
With the recent increased popularity of Self Managed Super Funds, a lot of practices are starting to realise the huge opportunity to offer t...
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You’ve landed a new client and you’re excited to get started offering value. But before you do, there’s certain information that you need. I...
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Busy season is over, Christmas came and went, and now the accounting new year can begin. But, before you put your feet up and breathe a sigh...
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The thrill of a new client approaching your company never wears off. It's amazing to know that your skills and reputation has preceded you, ...
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A new client has expressed interest in speaking to you about their project. Congratulations 🎉There’s always a wonderful thrill when ...
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We live in an interconnected world, and getting our work done for clients often means we have to rely on a lot of things outside of our cont...
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You’ve created what you believe is a solid job management system. You’ve got all your documentation sorted and a letter of engagement worthy...
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Time moves on. Costs go up. The almighty dollar buys less and less. You learn new things and refine your processes and get better results fo...
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As a professional services business, you’re probably aware of how powerful referrals can be for generating new business and finding and keep...
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90% of your clients will be fantastic. They will bring you interesting projects, they learn and adapt based on your recommendations, they te...
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What kills a business faster than a herd of stampeding dinosaurs? Not having the cash you’re owed when you need it. Research shows that 82%...
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As a service business, you live for solving problems. That’s the whole reason you do what you do. Luckily, many people face the same problem...
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You’ve just been talking to a new client and you’re really excited about their project. You know you’re going to be able to deliver some gre...
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Bill Gates once said, “Your most unhappy customers are your greatest source of learning.” And knowing how many times I’ve wanted to throw my...
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Warning: None of these tactics will help you with your service. Make sure the service you’re offering is awesome to be begin with and client...
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Jack was talking about your first three months for an employee but it also applies to new client onboarding. In fact, clients are three time...
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We believe Accountants should be having bold and important conversations with their clients as often as possible. Sometimes, however, it can...
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