United Kingdom Terms

Terms of Use

These Terms of Use (the “Terms of Use”) govern your use, whether as a guest or registered user, of our website(s) (the “Platform”), and hosted services enabled or available via the Platform (the “Services”) that are offered by Practice Ignition Limited (the “Company” or “we”). Use of the Platform includes browsing, accessing or registering.

We are registered in England and Wales under company number 09361126 and have our registered address at Hikenield House Icknield Way, East Anton Court, Andover, Hampshire, SP10 5RG which is our main trading address. Our VAT number is 210641263.

By using the Platform or Services you confirm that you accept these Terms of Use and agree to comply with them. If you do not agree to these Terms of Use you must not use the Platform or Services. We recommend that you read these Terms of Use carefully and print a copy for future reference. Please note that these Terms of Use are subject to change at our discretion by amending this page. Please check this page from time to time to ensure that you are aware of the most up to date Terms of Use.

Your use of, and participation in certain Services may be subject to additional terms (“Supplemental Terms”) and such Supplemental Terms will be presented to you for your acceptance when you sign up to use the supplemental Service. If these Terms of Use are inconsistent with the Supplemental Terms, the Supplemental Terms will take precedence with respect to such Services. These Terms of Use and any applicable Supplemental Terms are referred to herein as the “Terms”.

  1. THE TERMS

    These Terms refer to the following additional terms, which also apply to the use of the Platform and Services:

    • Our Privacy Policy (https://www.practiceignition.com/gb/privacy) which sets out the terms on which we process any personal data we collect from you, or that you provide us. By using the Platform and/or our Services you consent to processing and you warrant that all data provided by you is accurate.

    • Our Cookie Policy (https://www.practiceignition.com/gb/cookie]), which sets out information about cookies on our site.

  2. USE OF THE SERVICES

    The Platform(s), the Services and the information and content available in the Platform(s), and the Services (collectively, the “Company Properties”) are protected by intellectual property legislation throughout the world. Unless otherwise agreed in writing by the Company in a separate licence, your right to use any Company Properties is subject to these Terms.

    1. Service as a forum only. Our Services act as a forum which enables professional accountants (each, an “Accountant”) to manage their professional accounting practice, including, without limitation, client communication and onboarding, document collaboration and management, and payment management. Each User is solely responsible for their interactions with other Users of the Services, and any transactions between such Users. We do not contract for, support or endorse any User, and we are not a party to any agreement between you and any other User. As a result, any part of an actual or potential transaction between you and any User is solely the responsibility of each User.

    2. Updates. You understand that the Company Properties are evolving, including but not limited to in response to the changing technical landscape. We may, but are not obliged to, update the Company Properties from time to time, and may change the content at any time. We do not guarantee that the Company Properties, or any content, will be free from errors or omissions. You agree to accept any necessary updates to the Company Properties that you have installed on your computer or mobile device and that failure to do so may prevent, disrupt or restrict your use of the Company Properties and Company shall not be liable in such instance. You acknowledge and agree that the Company may update the Company Properties with or without notifying you. You may need to update third-party software (e.g. your device’s operating system) from time to time in order to use the Company Properties.

    3. Certain Restrictions. The rights granted to you in the Terms are subject to the following restrictions:

      1. you shall not licence, sell, rent, lease, transfer, assign, reproduce, distribute, host or otherwise commercially exploit the Company Properties or any portion of the Company Properties;

      2. you shall not frame or utilise framing techniques to enclose any trademark, logo, or other Company Properties (including images, text, page layout or form) of the Company;

      3. you shall not use any metatags or other “hidden text” using Company’s name or trademarks;

      4. you shall not modify, translate, adapt, merge, make derivative works of, disassemble, decompile, reverse compile or reverse engineer any part of the Company Properties except to the extent the foregoing restrictions are expressly prohibited by applicable law;

      5. you shall not access the Company Properties in order to build a similar or competitive website, application or service;

      6. except as expressly stated herein, no part of the Company Properties may be copied, reproduced, distributed, republished, downloaded, displayed, posted or transmitted in any form or by any means; and

      7. you shall not remove or destroy any copyright notices or other proprietary markings contained on or in the Company Properties.

      Any future release, update or other addition to the Company Properties shall be subject to the Terms. The Company, its suppliers and service providers reserve all rights not granted in the Terms. Upon any unauthorised use of the Company Properties, the Company may immediately terminate these Terms and any licences granted to you.

    4. Necessary Equipment and Software. You must provide all equipment and software necessary to connect to the Company Properties, including but not limited to, a mobile device that is suitable to connect with and use the Company Properties, in cases where the Services offer a mobile component. You are solely responsible for any fees, including Internet connection or mobile fees, that you incur when accessing the Company Properties.

    5. Availability of Company Properties. We do not guarantee that the Company Properties will always be available. We may deem it necessary to discontinue all or part of the Company Properties without notice and we will not be liable to you for any reason should this happen. We may have to suspend or limit access to the Company Properties in order to:

      1. deal with technical problems or make minor technical changes;

      2. update the Company Properties to reflect changes in relevant laws and regulatory requirements;

      3. make changes to the Company Properties as notified by us to you.

      If we suspend the Services we will contact you in advance to tell you, unless the problem is urgent or in the case of an emergency. If we have to suspend the Services we will adjust the price so that you do not pay for products while they are suspended. You may email us at [email protected] to terminate these Terms if we suspend the Services for a period of more than one week and we will refund any sums you have paid in advance for the Services in respect of the period after your termination.

    6. Reliance on Information. You acknowledge that any content provided by us on the Company Properties are provided for general information only and are not intended as advice on which you can rely.

  3. REGISTRATION

    1. Registering Your Account. For purposes of the Terms, a “Registered User” is a user of the Services who has registered an account on the Platform (“Account”). In order to access certain features of the Company Properties you may be required to become a Registered User.

    2. Administrative Accounts. Certain subscriptions allow users to create an administrative account which permits them to create and connect with subsidiary accounts for other users. You shall be solely responsible for creating an administrative account (“Admin Account”). Once you have created an Admin Account, you will be permitted to create up to the total number of user accounts for which applicable fees have been paid (each, a “User Account”). User Account subscriptions can be used concurrently by and up to the number of User Accounts for which the applicable fees have been paid. Users of User Accounts shall be required to agree to terms similar to these Terms. You agree that if you create User Accounts you shall procure that each user of those User Accounts agrees to terms similar to these Terms to be provided by us and you agree that you shall be responsible for those users’ use of the Company Properties through the User Accounts.

    3. Registration Data. For the purposes of becoming a Registered User, you agree to:

      1. provide true, accurate, current and complete information about yourself as prompted by the registration form (the “Registration Data”); and

      2. maintain and promptly update the Registration Data to keep it true, accurate, current and complete.

    4. About your registration. You represent, warrant and undertake:

      1. that you are at least eighteen (18) years old;

      2. that you are a business customer;

      3. that you are not barred from using the Company Properties under any applicable laws;

      4. that you will be responsible for all activities that occur under your Account as well as under any User Accounts which you create;

      5. that you will not share your Registered User password with anyone and you accept that it is your responsibility to keep your password confidential;

      6. you agree to:

        1. notify the Company immediately of any unauthorised use of your password or Account or any other breach of security at [email protected]; and

        2. exit from your Account at the end of each session.

        If you provide or do not update any information that is untrue, inaccurate, out-of-date or incomplete, or the Company has reasonable grounds to suspect that such information is untrue, inaccurate, out-of-date or incomplete, the Company has the right to suspend or terminate your Account and refuse any and all current or future use of the Company Properties (or any portion thereof);

      7. that you will not create an Account using a false identity or information, or on behalf of someone other than yourself (except as permitted in creating User Accounts);

      8. that you shall not have more than one Account per platform at any given time; and

      9. you will not create an Account or use the Company Properties if you have been previously removed by the Company, or if you have been previously banned from any of the Company Properties.

        We reserve the right to suspend or disable any Account or password if in our reasonable opinion we believe you have failed to comply with any of the provisions of these Terms.

  4. RESPONSIBILITY FOR CONTENT

    1. Types of Content. You acknowledge that all information, data, text, software, music, sound, photographs, graphics, video, messages, tags and/or other materials accessible through the Company Properties (“Content”) is the sole responsibility of the party from whom such Content originated. This means that you, and not the Company, are entirely responsible for all Content that you upload, post, e-mail, transmit or otherwise make available (“Make Available”) through the Company Properties (“Your Content”), and you acknowledge that other Users of the Company Properties, and not the Company, are similarly responsible for all Content they Make Available through the Company Properties (“User Content”).

    2. Acceptable Use. You agree that when using Company Properties, in particular with reference to any of Your Content, you will abide by the standards set within these Terms, in particular with reference to clause 7 below. You warrant that Your Content complies with those standards and agree that you are liable to us and will indemnify us for any breach of that warranty.

    3. No Obligation to Pre-Screen Content. You acknowledge that the Company has no obligation to pre-screen content (including, but not limited to, User Content), although the Company reserves the right in its sole discretion to pre-screen, refuse or remove any Content. By entering into the Terms, you hereby provide your irrevocable consent to such monitoring. You acknowledge and agree that you have no expectation of privacy concerning the transmission of Your Content, including without limitation chat, text, or voice communications. In the event that the Company pre-screens, refuses or removes any Content, you acknowledge that the Company will do so for the Company’s benefit, not yours. Without limiting the foregoing, the Company shall have the right to remove any Content that violates the Terms or is otherwise objectionable.

  5. STORAGE

    Unless expressly agreed to by the Company in writing elsewhere, the Company has no obligation to store any of Your Content that you Make Available on the Company Properties. The Company has no responsibility or liability for the deletion or accuracy of any Content, including Your Content; the failure to store, transmit or receive transmission of Content; or the security, privacy, storage, or transmission of other communications originating with or involving use of the Company Properties. You agree that the Company retains the right to create reasonable limits on the Company’s use and storage of the Content, including Your Content, such as limits on file size, storage space, processing capacity, and similar limits described in the web pages accompanying the Services and as otherwise determined by the Company in its sole discretion.

  6. OWNERSHIP

    1. Company Properties. You agree that the Company and its suppliers own all rights, title and interest in the Company Properties. You will not remove, alter or obscure any copyright, trademark, service mark or other proprietary rights notices incorporated in or accompanying the Company Properties. Company’s stylised name and other related graphics, logos, service marks and trade names used on or in connection with the Company Properties are the trademarks of the Company and may not be used without permission beyond the limited licence granted hereunder. Other trademarks, service marks and trade names that may appear on or in the Company Properties are the property of their respective owners.

    2. Your Account. Notwithstanding anything to the contrary herein, you acknowledge and agree that you shall have no ownership or other property interest in your Account, and you further acknowledge and agree that all rights in and to your Account are and shall forever be owned by and inure to the benefit of the Company.

    3. Your Profile. Any Content posted by you in your profile may not contain nudity, violence, sexually explicit, or offensive subject matter. You may not post or submit for print services a photograph of another person without that person’s permission.

    4. Licence to Your Content. You grant the Company a fully paid, royalty-free, perpetual, irrevocable, worldwide, and sublicensable right (including any moral rights) and license to use, licence, distribute, reproduce, modify, adapt, publicly perform, and publicly display, Your Content (in whole or in part) only for the purposes of operating, and providing the Company Properties to you and other users. You shall procure that the holder of any intellectual property right, including moral rights, in Your Content, waives all such rights and validly and irrevocably grants to you the right to grant the licence stated above.

    5. Licence to Your Marks. In the event you choose or request the Company to provide a customised white label portal to the Services, then you will and hereby do grant to the Company a fully paid, royalty-free, worldwide, non-exclusive licence to use your trademark(s), trade name(s), service mark(s), trade dress, logo(s) and other source identifiers for the purpose of providing the Services to you.

    6. Feedback. You agree that submission of any ideas, suggestions, documents, and/or proposals to the Company through its suggestion, feedback, wiki, forum or similar pages (“Feedback”) is at your own risk and that the Company has no obligations (including without limitation obligations of confidentiality) with respect to such Feedback. You represent and warrant that you have all rights necessary to submit the Feedback. You hereby grant to the Company a fully paid, royalty-free, perpetual, irrevocable, worldwide, and fully sublicensable right and licence to use, reproduce, perform, display, distribute, adapt, modify, re-format, create derivative works of, and otherwise commercially or non-commercially exploit in any manner, any and all Feedback, and to sublicense the foregoing rights, in connection with the operation and maintenance of the Company Properties.

  7. USER CONDUCT

    In connection with your use of the Company Properties, you shall not:

    1. make available any content that (i) is unlawful, tortious, defamatory, vulgar, obscene, or racially, sexually or otherwise objectionable; (ii) violates, or encourages any conduct that would violate, any applicable law or regulation or would give rise to civil liability; (iii) promotes discrimination, bigotry, racism, hatred, harassment or harm against any individual or group; (iv) is violent or threatening, or promotes violence or actions that are threatening to any other person; or (v) promotes illegal or harmful activities;

    2. impersonate any person or entity, including, but not limited to, the Company personnel, or falsely state or otherwise misrepresent your affiliation with a person or entity;

    3. Make available any Content that you do not have a right to Make Available under any law or under contractual or fiduciary relationships (such as inside information, proprietary and confidential information learned or disclosed as part of employment relationships or under non-disclosure agreements);

    4. Make Available any Content that infringes the intellectual property rights of any third person;

    5. intentionally or unintentionally violate any applicable law or regulation, or any order of a court;

    6. register for more than one Account or register for an Account on behalf of an individual other than yourself;

    7. stalk or otherwise harass any other User of our Company Properties; or

    8. advocate, encourage or assist any third party in doing any of the foregoing activities in this section.

  8. INTERACTIONS WITH OTHER USERS

    1. User Responsibility. You are solely responsible for your interactions with other Users of the Services and any other parties with whom you interact through the Services; provided, however, that the Company reserves the right, but has no obligation, to intercede in such disputes. You agree that the Company will not be responsible for any liability incurred as the result of such interactions.

    2. Content Provided by Other Users. The Company Properties may contain User Content provided by other Users. The Company is not responsible for and does not control User Content. The Company has no obligation to review or monitor, and does not approve, endorse or make any representations or warranties with respect to User Content. You use all User Content and interact with other Users at your own risk.

  9. Fees and Purchase Terms.

    1. Payment. You agree to pay all fees or charges to your Account in accordance with the fees, charges and billing terms available at our pricing page www.practiceignition.com/gb/pricing that are in effect at the time a fee or charge is due and payable. You must provide the Company with a valid credit card (Visa, MasterCard, or any other issuer accepted by us) (“Payment Provider”), or purchase order information as a condition to signing up for the Services. Your Payment Provider agreement governs your use of the designated credit card, and you must refer to that agreement and not the Terms to determine your rights and liabilities. By providing the Company with your credit card number and associated payment information, you agree that the Company is authorised to immediately invoice your Account for all fees and charges due and payable to the Company hereunder and that no additional notice or consent is required. You agree to immediately notify the Company of any change in your billing address or the credit card used for payment hereunder. The Company reserves the right at any time to change its prices and billing methods, either immediately upon posting on the Company Properties or by e-mail delivery to you.

    2. Service Subscription Fees. You will be responsible for payment of the applicable fee for any Services (each, a “Service Subscription Fee”) at the time you create your Account and select your annual or monthly package (each, a “Service Commencement Date”). Except as set forth in the Terms, all fees for the Services are non-refundable. No contract will exist between you and the Company for the Services until the Company accepts your order by a confirmatory e-mail, SMS/MMS message, or other appropriate means of communication. If we cannot accept your order we shall endeavour to inform you of this and will not charge you for the Services.

    3. Third Party Payment Services Provider. We currently use Stripe Inc. (“Stripe”) as a third party payment service provider for payment services (e.g., credit card transaction processing, merchant settlement, and related services). By using the Platform or Services, you agree to be bound by Stripe’s UK Terms of Service available at https://stripe.com/gb/terms and Privacy Policy available at https://stripe.com/gb/privacy. You hereby consent to provide and authorise the Company and such third party payment service provider to share any information and payment instructions you provide to the extent required to complete the payment transactions in accordance with these Terms, including personal, financial, credit card payment, and transaction information.

    4. Automatic Renewal.

      IF YOU SUBSCRIBE TO THE SERVICES FOR A TERM (THE “INITIAL TERM”), THEN YOUR SUBSCRIPTION AND THESE TERMS SHALL AUTOMATICALLY EXTEND FOR A PERIOD EQUAL IN DURATION TO YOUR INITIAL TERM (THE “EXTENDED TERM”). YOU MAY TERMINATE YOUR SUBSCRIPTION AND THIS AGREEMENT THROUGH THE ‘CHANGE/CANCEL MEMBERSHIP’ PAGE OF YOUR ONLINE ACCOUNT NOT LATER THAN 1 DAY THE END OF THE INITIAL TERM OR THE RELEVANT EXTENDED TERM. UNTIL TERMINATED IN ACCORDANCE WITH THIS CLAUSE 9, YOU WILL BE CHARGED THE COMPANY’S THEN-CURRENT SUBSCRIPTION PRICE FOR EACH EXTENDED TERM (THE PRICE SHALL BE PUBLISHED ON THE MAIN WEBSITE AT www.practiceignition.com/gb/pr... .

    5. Amending or Terminating your subscription. If you do not want your Account to renew automatically, or if you want to change or terminate your subscription, please log in and go to the “Change/Cancel Membership” page on your “Account Settings” page. If you cancel your subscription, you may use your subscription until the end of your then-current subscription term; your subscription will not be renewed after your then-current term expires. For the avoidance of doubt, you will not be eligible for a prorated refund of any portion of the subscription fee paid for the then-current subscription period. By subscribing, you authorise the Company to charge your Payment Provider now, and again at the beginning of any subsequent Extended Term. Upon renewal of your subscription, if the Company does not receive payment from your Payment Provider: (i) you agree to pay all amounts due on your Account upon demand, and/or (ii) you agree that the Company may either terminate or suspend your subscription and continue to attempt to charge your Payment Provider until payment is received (upon receipt of payment, your Account will be activated and for purposes of automatic renewal, your new subscription period will begin as of the day payment was received).

    6. Free Trials and Other Promotions. Any free trial or other promotion that provides Registered User level access to the Services must be used within the specified time of the trial. At the end of the trial period, your use of that Service will expire and any further use of the Service is prohibited unless you pay the applicable subscription fee.

  10. INDEMNIFICATION

    You agree to indemnify and hold the Company, its parents, subsidiaries, affiliates, officers, employees, agents, partners and licensors (collectively, the “Company Parties”) harmless from any losses, costs, liabilities and expenses (including reasonable legal fees) relating to or arising out of: (a) your use or misuse of the Company Properties; (b) your violation of the Terms; or (c) your violation of any applicable laws, rules or regulations. The Company reserves the right, at its own cost, to assume the exclusive defence and control of any matter otherwise subject to indemnification by you, in which event you will fully cooperate with the Company including in asserting any available defences. You agree that the provisions in this section will survive any termination of your Account, the Terms or your access to the Company Properties.

  11. DISCLAIMER

    1. As Is. YOU EXPRESSLY UNDERSTAND AND AGREE THAT TO THE EXTENT PERMITTED BY APPLICABLE LAW, YOUR USE OF THE COMPANY PROPERTIES IS AT YOUR SOLE RISK, AND THE COMPANY PROPERTIES ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS, WITH ALL FAULTS. COMPANY DOES NOT GIVE ANY WARRANTIES, REPRESENTATIONS, AND CONDITIONS OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT.

    2. THE COMPANY MAKES NO WARRANTY, REPRESENTATION OR CONDITION THAT:

      1. THE COMPANY PROPERTIES WILL MEET YOUR REQUIREMENTS;

      2. YOUR USE OF THE COMPANY PROPERTIES WILL BE UNINTERRUPTED, TIMELY, SECURE OR ERROR-FREE;

      3. THE RESULTS THAT MAY BE OBTAINED FROM USE OF THE COMPANY PROPERTIES WILL BE ACCURATE OR RELIABLE; OR

      4. ANY ERRORS IN THE COMPANY PROPERTIES WILL BE CORRECTED.

    3. Delays. THE SERVICES MAY BE SUBJECT TO DELAYS, CANCELLATIONS AND OTHER DISRUPTIONS. COMPANY MAKES NO WARRANTY, REPRESENTATION OR CONDITION WITH RESPECT TO SERVICES, INCLUDING BUT NOT LIMITED TO, THE QUALITY, EFFECTIVENESS, REPUTATION AND OTHER CHARACTERISTICS OF SERVICES.

    4. No Liability for Conduct of Third Parties. YOU ACKNOWLEDGE AND AGREE THAT THE COMPANY IS NOT LIABLE, AND YOU AGREE NOT TO SEEK TO HOLD THE COMPANY LIABLE, FOR THE CONDUCT OF THIRD PARTIES, INCLUDING OPERATORS OF TELECOMMUNICATIONS NETWORKS AND MOBILE CARRIERS, AND THAT THE RISK OF INJURY FROM SUCH THIRD PARTIES RESTS ENTIRELY WITH YOU.

    5. No Liability for Conduct of Other Users. YOU ARE SOLELY RESPONSIBLE FOR ALL OF YOUR COMMUNICATIONS AND INTERACTIONS WITH OTHER USERS OF THE COMPANY PROPERTIES.

    6. Viruses. We cannot guarantee that the Company Properties are secure and free from viruses, malware or other malicious material. You accept that you are responsible for making your own arrangements regarding the security of your devices and should use your own anti-virus protection software. You must not knowingly introduce any viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to the Company Properties or attack them via a denial-of-service attack. If you breach this provision you will commit an offence under the Computer Misuse Act 1990 and we shall report any such breach to the appropriate authority.

  12. LIMITATION OF LIABILITY

    1. Disclaimer of Certain Damages. YOU UNDERSTAND AND AGREE THAT IN NO EVENT SHALL COMPANY BE LIABLE FOR ANY LOSS OF PROFITS, REVENUE OR DATA, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES ARISING OUT OF OR IN CONNECTION WITH THE COMPANY PROPERTIES, OR DAMAGES OR COSTS DUE TO LOSS OF PRODUCTION OR USE, BUSINESS INTERRUPTION, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES, OR PERSONAL OR PROPERTY DAMAGE OR EMOTIONAL DISTRESS, WHETHER OR NOT COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, ARISING OUT OF OR IN CONNECTION WITH THE TERMS, OR FROM ANY COMMUNICATIONS, INTERACTIONS OR MEETINGS WITH OTHER USERS OF THE COMPANY PROPERTIES, ON ANY THEORY OF LIABILITY, RESULTING FROM:

      1. THE USE OR MISUSE OF THE COMPANY PROPERTIES;

      2. THE COST OF PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES RESULTING FROM ANY GOODS, DATA, INFORMATION OR SERVICES PURCHASED OR OBTAINED OR MESSAGES RECEIVED FOR TRANSACTIONS ENTERED INTO THROUGH THE COMPANY PROPERTIES;

      3. UNAUTHORISED ACCESS TO OR ALTERATION OF YOUR TRANSMISSIONS OR DATA;

      4. STATEMENTS OR CONDUCT OF ANY THIRD PARTY ON THE COMPANY PROPERTIES; OR

      5. ANY OTHER MATTER RELATED TO THE COMPANY PROPERTIES, WHETHER BASED ON WARRANTY, COPYRIGHT, CONTRACT, TORT (INCLUDING NEGLIGENCE), PRODUCT LIABILITY OR ANY OTHER LEGAL THEORY.

    2. Cap on Liability. UNDER NO CIRCUMSTANCES WILL THE COMPANY PARTIES BE LIABLE TO YOU FOR THE GREATER OF (A) THE AMOUNT OF FEES PAID BY YOU TO THE COMPANY DURING THE TWELVE (12) MONTH PERIOD IMMEDIATELY PRECEDING THE EVENT FIRST GIVING RISE TO LIABILITY HEREUNDER; OR (B) MORE THAN FIFTY POUNDS (£50).

    3. Nothing in these Terms limits or is intended to limit liability in respect of death or personal injury where such liability cannot by law be excluded, or in respect of fraud.

  13. COPYRIGHT INFRINGEMENT

    It is the Company’s policy to terminate membership privileges and restrict access to the Company Properties of any User who repeatedly infringes another person’s copyright upon prompt notification to the Company by the copyright owner or the copyright owner’s representative. Without limiting the foregoing, if you believe that your work has been copied and posted on the Company Properties in a way that constitutes copyright infringement, please provide us with the following information: (1) an electronic or physical signature of the person authorised to act on behalf of the owner of the copyright interest; (2) a description of the copyrighted work that you claim has been infringed; (3) a description of the location on the Company Properties of the material that you claim is infringing; (4) your address, telephone number and e-mail address; (5) a written statement by you that you have a good faith belief that the disputed use is not authorised by the copyright owner, its agent or the law; and (6) a written statement by you that the above information in your notice is accurate and that you are the copyright owner or authorised to act on the copyright owner’s behalf. Contact information for notice of claims of copyright infringement is as follows: by email at: [email protected]

  14. TERM AND TERMINATION

    1. Term. The Terms commence on the date when you accept them (whether expressly or through first use of Company Properties) and remain in full force and effect while you use the Company Properties including for any full subscription term, unless terminated earlier in accordance with these Terms.

    2. Termination of Services by Company. If you have materially breached any provision of the Terms, or if the Company is required to do so by law, the Company has the right to, immediately and without notice, suspend or terminate any Services provided to you or restrict any access to the Company Properties. You agree that all terminations for cause shall be made in the Company’s sole discretion and that the Company shall not be liable to you or any third party for any termination of your Account.

    3. Effect of Termination. Termination of any Service includes removal of access to such Service and barring of further use of the Service. Termination of all Services also includes deletion of your password and all related information, files and Content associated with or inside your Account (or any part thereof), including Your Content. Upon termination of any Service, your right to use such Service will automatically terminate immediately. You understand that any termination of Services may involve deletion of Your Content associated therewith from our live databases. The Company will not have any liability whatsoever to you for any suspension or termination, including for deletion of Your Content. All provisions of the Terms which by their nature should survive, shall survive termination of Services, including without limitation, ownership provisions, warranty disclaimers, and limitation of liability.

  15. REMEDIES

    1. Violations. If the Company becomes aware of any possible violations by you of the Terms, the Company reserves the right to investigate such violations. If, as a result of the investigation, the Company believes that criminal activity has occurred, the Company reserves the right to refer the matter to, and to cooperate with, any and all applicable legal authorities. The Company is entitled, except to the extent prohibited by applicable law, to disclose any information or materials on or in the Company Properties, including Your Content, in the Company’s possession in connection with your use of the Company Properties, to (1) comply with applicable laws, legal process or governmental request; (2) enforce the Terms, (3) respond to any claims that Your Content violates the rights of third parties, (4) respond to your requests for customer service, or (5) protect the rights, property or personal safety of the Company, its Users or the public, and all enforcement or other government officials, as the Company in its sole discretion believes to be necessary or appropriate.

    2. Breach. In the event that the Company determines, in its sole discretion, that you have breached any portion of the Terms, or have otherwise demonstrated conduct inappropriate for the Company Properties, the Company reserves the right to:

      1. Warn you via e-mail (to any e-mail address you have provided to the Company) that you have violated the Terms;

      2. Delete and/or discontinue delivery or transmission of any of Your Content provided by you or your agent(s) to the Company Properties;

      3. Discontinue your registration(s) with the any of the Company Properties;

      4. Discontinue your subscription to any Services;

      5. Notify and/or send Content to and/or fully cooperate with the proper law enforcement authorities for further action; and/or

      6. Pursue any other action which the Company deems to be appropriate.

  16. GENERAL

    1. Electronic Communications. The communications between you and the Company use electronic means, whether you visit the Company Properties or send the Company e-mails, or whether the Company posts notices on the Company Properties or communicates with you via e-mail. For contractual purposes, you (1) consent to receive communications from the Company in an electronic form; and (2) agree that all terms and conditions, agreements, notices, disclosures, and other communications that the Company provides to you electronically satisfy any legal requirement that such communications would satisfy if it were to be in writing. The foregoing does not affect your statutory rights.

    2. Assignment. The Terms, and your rights and obligations hereunder, may not be assigned, subcontracted, delegated or otherwise transferred by you without the Company’s prior written consent, and any attempted assignment, subcontract, delegation, or transfer in violation of the foregoing will be null and void.

    3. Force Majeure. The Company shall not be liable for any delay or failure to perform resulting from causes outside its reasonable control, including, but not limited to, acts of God, war, terrorism, riots, embargos, acts of civil or military authorities, fire, floods, accidents, strikes or shortages of transportation facilities, fuel, energy, labour or materials.

    4. Questions, Complaints, Claims. If you have any questions, complaints or claims with respect to the Company Properties, please contact us at: www.practiceignition.com/about#contact. We will do our best to address your concerns. If you feel that your concerns have been addressed incompletely, we invite you to let us know for further investigation.

    5. Governing Law and Jurisdiction. The Terms and any action related thereto will be governed and interpreted by and under the laws of England and subject to the exclusive jurisdiction of the English courts.

    6. Notice. Where the Company requires that you provide an e-mail address, you are responsible for providing the Company with your most current e-mail address. In the event that the last e-mail address you provided to the Company is not valid, or for any reason is not capable of delivering to you any notices required/ permitted by the Terms, the Company’s dispatch of the e-mail containing such notice will nonetheless constitute effective notice. You may give notice to the Company at the following address: [email protected] . Such notice shall be deemed given when received by the Company by letter delivered by registered post at the above address.

    7. Waiver. Any waiver or failure to enforce any provision of the Terms on one occasion will not be deemed a waiver of any other provision or of such provision on any other occasion.

    8. Severability. If any provision or part-provision of the Terms is, for any reason, held to be invalid or unenforceable, the other provisions or the remainder of the provision of the Terms will remain enforceable, and the invalid or unenforceable provision or part-provision will be deemed modified so that it is valid and enforceable to the maximum extent permitted by law.

    9. Entire Agreement. The Terms, including the Privacy Policy and Cookie Policy, are the final, complete and exclusive agreement of the parties with respect to the subject matter hereof and supersedes and merges all prior discussions between the parties with respect to such subject matter.