Mission Control

A Practice Ignition blog about accounting, professional services and technology.

CATEGORY

Clients
2106 Global Client Re engagement blogbanner
For many of you, re-engaging clients might be a simple process. You ask the client if they’re happy with the work you’ve completed for them ...
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2105 EMEA Payments blogbanner
Many clients still object to providing their credit card details upfront when signing a proposal or engagement. They usually have a ‘valid’ ...
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0920 Client Onboarding Blogbanner 1
Did you know that clients are three times more likely to churn during the first 90 days? While Jack’s statement was referring to new employ...
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0720 Client Not Responding Blogbanner
You’ve just been talking to a new client and you’re really excited about their project. You know you’re going to be able to deliver some gre...
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0720 EMEA Choose Your Clients Wisely Blogbanner v2
Practice Ignition customer and founder of South African firm Wingman Accounting, Adriaan Basson, shares why Wingman takes such care when cho...
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0620 Scope Creepupdate ebook blogimage
In normal times, I’d be stressing the importance of valuing your own services and managing scope creep. In fact, it’s not just me. Mark Wick...
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0420 COVI Dspecific servicesblog
Many accounting and bookkeeping firms have been quick to deploy services to meet the fast-changing needs of their clients. And since Practic...
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SMSF blog
With the recent increased popularity of Self Managed Super Funds, a lot of practices are starting to realise the huge opportunity to offer t...
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Client Intake Forms Blog
You’ve landed a new client and you’re excited to get started offering value. But before you do, there’s certain information that you need. I...
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New Year New Clients Optimised
Busy season is over, Christmas came and went, and now the accounting new year can begin. But, before you put your feet up and breathe a sigh...
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Say No To Client
The thrill of a new client approaching your company never wears off. It's amazing to know that your skills and reputation has preceded you, ...
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Client Meeting
A new client has expressed interest in speaking to you about their project. Congratulations 🎉There’s always a wonderful thrill when ...
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Breakfast Business Canteen 276147
We live in an interconnected world, and getting our work done for clients often means we have to rely on a lot of things outside of our cont...
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Scope Creep Higher Def
You’ve created what you believe is a solid job management system. You’ve got all your documentation sorted and a letter of engagement worthy...
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0720 Price Increase Letter Blogbanner
Time moves on. Costs go up. The almighty dollar buys less and less. You learn new things and refine your processes and get better results fo...
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Get Referrals
As a professional services business, you’re probably aware of how powerful referrals can be for generating new business and finding and keep...
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How To Fire A Client
90% of your clients will be fantastic. They will bring you interesting projects, they learn and adapt based on your recommendations, they te...
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Unpaid Invoices
What kills a business faster than a herd of stampeding dinosaurs? Not having the cash you’re owed when you need it. Research shows that 82%...
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Client Referral Template
As a service business, you live for solving problems. That’s the whole reason you do what you do. Luckily, many people face the same problem...
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Dealing With Difficult Clients
Bill Gates once said, “Your most unhappy customers are your greatest source of learning.” And knowing how many times I’ve wanted to throw my...
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Get More Clients
Warning: None of these tactics will help you with your service. Make sure the service you’re offering is awesome to be begin with and client...
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Conversation Starters
We believe Accountants should be having bold and important conversations with their clients as often as possible. Sometimes, however, it can...
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